Delivery Information

Cut off time:
All orders placed before 3pm, Monday to Friday (excluding Bank Holidays) will be processed the same working day, if the order is after 3pm, then this will be processed the next working day.

Delivery time scale:
Depending on where you live in the UK, will depend how long the item takes to deliver, we have provided a table below to show the estimated time scales:

LocationTransit Time
UK Mainland*Usually 1 to 2 Working Days
Scottish HighlandsUsually 2 to 3 Working Days
Scottish Western IslesUsually 3 to 5 Working Days
Isle Of WightUsually 1 to 2 Working Days
Isle Of ManUsually 2 to 3 Working Days
Channel IslandsUsually 3 to 5 Working Days
Northern IrelandUsually 2 to 3 Working Days
Orkney ShetlandUsually 3 to 5 Working Days
ScillyUsually 2 to 3 Working Days

*Deliveries to remote areas, are typically 2 working days.

Tracking Information:
When the item is dispatched, we will send you an email, this will state the courier and the tracking number, if available, these details can be used to track the location of your item.
Please note that the courier may text/email you with updates, these updates are to keep you informed of the current location of the item, e.g. DHL Parcel UK send “At Delivery Location” which means the item is at the local depot.

Day of Delivery:
On the day of delivery, it is important that someone is present, due to the nature and cost of the items, a signature is required.

Delivery Costs:
For information on delivery costs, please view our Delivery Cost page