Privacy Policy

Summary

Please read through the policy carefully to make sure you clearly understand how we collect personal information and what we use it for. Arrows Corporation Ltd is committed to protecting your privacy, and as such, any information you provide to us cannot be seen by unauthorised third parties.

Arrows Corporation Ltd do not disclose buyers information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

We store our database on our own, in-house servers, not on the internet.

What kinds of personal information do we collect and how do we use it?

On our site, we have two areas where we may ask you to submit personal information in order to process an order or to complete a contact form . Any information which you provide in these forms will be securely stored on our own computer systems and will not be viewable or sold to third parties. The personal information we collect on these pages are; name, company name, address, e-mail address and phone number.

We do not save any credit or debit card information as this is destroyed once the order is processed.

Opting Out

We want to make sure that information we hold about you is correct and up-to-date. Therefore, if you believe the information we hold on you is inaccurate, then you can ask us to correct or remove it at no charge to you. Please call us on 0191 2966966 or send an e-mail to info@arrows-uk.com to do so.

Request to Object

In all correspondence, we will provide the option to object from receiving further communications. If you receive a call from us, you have the right to request not to receive any further calls. Arrows Corporation Ltd therefore any request to object will be stored to ensure you do not receive any further communications.

All requests will be processed within 30 days.

Request for Deletion

If you wish for us to remove all the data we hold about you, then please make a request for deletion. This means that we will remove you from our database. If you simply do not wish for Arrows Corporation Ltd to contact you, then we suggest you request to object rather than request to delete, as this will ensure your data is retained in case you wish to contact Arrows Corporation Ltd in the future.

To request deletion from the Arrows Corporation Ltd database you can either call 0191 2966966 and ask to speak with the customer service team, e-mail us at info@arrows-uk.com or by writing to: Arrows Corporation Ltd, Industry Road, Newcastle upon Tyne, NE6 5XB.

Request for Data Held

You have the right to request all the data we hold on you to be sent to you. Please make your request in writing by e-mailing info@arrows-uk.com or by writing to: Arrows Corporation Ltd, Industry Road, Newcastle upon Tyne, NE6 5XB

This policy was last reviewed and updated on the 4th April 2019. Policies are periodically reviewed to ensure compliance with the current compliance environment. For questions relating to this policy, please contact, info@arrows-uk.com