Delivery Information
Cut off time:
All orders placed before 3pm, Monday to Friday (excluding Bank Holidays) will be processed the same working day, if the order is after 3pm, then this will be processed the next working day.
Bank Holiday Weekends:
There will be no deliveries or collections to standard England & Wales bank holidays. All of our normal services will resume after bank holidays.
Unfortunately, due to the courier network experiencing an influx of packages from the weekend, this may have a knock-on effect on delivery times. Please allow an additional 24-48 hours for your order to arrive. We apologise for any inconvenience this may cause in advance.
We will of course work our very hardest in order to keep you updates on tracking information and delivery times.
Any orders placed over the weekend will be dispatched on Tuesday.
UK Delivery time scale:
Depending on where you live in the UK, will depend how long the item takes to deliver, we have provided a table below to show the estimated time scales:
| Location | Standard Transit Time | Express Transit Time |
| UK Mainland | Usually 2 to 3 Working Days | Usually 1 to 2 Working Days |
| Scottish Highlands | Usually 2 to 3 Working Days | Not Available |
| Scottish Western Isles | Usually 3 to 5 Working Days | Not Available |
| Isle Of Wight | Usually 1 to 2 Working Days | Not Available |
| Isle Of Man | Usually 2 to 3 Working Days | Not Available |
| Channel Islands | Usually 3 to 5 Working Days | Not Available |
| Northern Ireland | Usually 2 to 3 Working Days | Not Available |
| Orkney Shetland | Usually 3 to 5 Working Days | Not Available |
| Scilly | Usually 2 to 3 Working Days | Not Available |
International Customers
As of 16.08.2021, all VAT and customs duties are paid for when placing the order on the website – you will not be charged extra VAT from your local customs office. The price paid on the website is the final cost of the item(s).
EU Delivery time scale:
Depending on where you live in the EU, will depend on how long the item takes to deliver, we have provided a table below to show the estimated time scales:
| Location | Transit Time |
| Republic Of Ireland | Usually 3 to 7 Working Days |
| Germany | Usually 5 to 10 Working Days |
| France | Usually 5 to 10 Working Days |
| Italy | Usually 7 to 14 Working Days |
| Spain | Usually 7 to 14 Working Days |
Tracking Information:
When the item is dispatched, we will send you an email, this will state the courier and the tracking number, if available, these details can be used to track the location of your item.
Please note that the courier may text/email you with updates, these updates are to keep you informed of the current location of the item, e.g. DHL Parcel UK send “At Delivery Location” which means the item is at your local depot.
Day of Delivery:
On the day of delivery, it is important that someone is present, due to the nature and cost of the items, a signature is required.
Delivery Costs:
For information on delivery costs, please view our Delivery Cost page
