Delivery Information

Cut off time:
All orders placed before 3pm, Monday to Friday (excluding Bank Holidays) will be processed the same working day, if the order is after 3pm, then this will be processed the next working day.

Bank Holiday Weekends: 

There will be no deliveries or collections to standard England & Wales bank holidays. All of our normal services will resume after bank holidays. 

Unfortunately, due to the courier network experiencing an influx of packages from the weekend, this may have a knock-on effect on delivery times. Please allow an additional 24-48 hours for your order to arrive. We apologise for any inconvenience this may cause in advance. 

We will of course work our very hardest in order to keep you updates on tracking information and delivery times. 

Any orders placed over the weekend will be dispatched on Tuesday. 

UK Delivery time scale:
Depending on where you live in the UK, will depend how long the item takes to deliver, we have provided a table below to show the estimated time scales:

Location Standard Transit Time Express Transit Time
UK Mainland Usually 2 to 3 Working Days Usually 1 to 2 Working Days
Scottish Highlands Usually 2 to 3 Working Days Not Available
Scottish Western Isles Usually 3 to 5 Working Days Not Available
Isle Of Wight Usually 1 to 2 Working Days Not Available
Isle Of Man Usually 2 to 3 Working Days Not Available
Channel Islands Usually 3 to 5 Working Days Not Available
Northern Ireland Usually 2 to 3 Working Days Not Available
Orkney Shetland Usually 3 to 5 Working Days Not Available
Scilly Usually 2 to 3 Working Days Not Available

International Customers

As of 16.08.2021, all VAT and customs duties are paid for when placing the order on the website – you will not be charged extra VAT from your local customs office. The price paid on the website is the final cost of the item(s).

EU Delivery time scale:
Depending on where you live in the EU, will depend on how long the item takes to deliver, we have provided a table below to show the estimated time scales:

Location Transit Time
Republic Of Ireland Usually 3 to 7 Working Days
Germany Usually 5 to 10 Working Days
France Usually 5 to 10 Working Days
Italy Usually 7 to 14 Working Days
Spain Usually 7 to 14 Working Days

Tracking Information:
When the item is dispatched, we will send you an email, this will state the courier and the tracking number, if available, these details can be used to track the location of your item.
Please note that the courier may text/email you with updates, these updates are to keep you informed of the current location of the item, e.g. DHL Parcel UK send “At Delivery Location” which means the item is at your local depot.

Day of Delivery:
On the day of delivery, it is important that someone is present, due to the nature and cost of the items, a signature is required.

Delivery Costs:
For information on delivery costs, please view our Delivery Cost page