Cut off time:
All orders placed before 3pm, Monday to Friday (excluding Bank Holidays) will be processed the same working day, if the order is after 3pm, then this will be processed the next working day.
UK Delivery time scale:
Depending on where you live in the UK, will depend how long the item takes to deliver, we have provided a table below to show the estimated time scales:
|Location||Standard Transit Time||Express Transit Time|
|UK Mainland||Usually 2 to 3 Working Days||Usually 1 to 2 Working Days|
|Scottish Highlands||Usually 2 to 3 Working Days||Not Available|
|Scottish Western Isles||Usually 3 to 5 Working Days||Not Available|
|Isle Of Wight||Usually 1 to 2 Working Days||Not Available|
|Isle Of Man||Usually 2 to 3 Working Days||Not Available|
|Channel Islands||Usually 3 to 5 Working Days||Not Available|
|Northern Ireland||Usually 2 to 3 Working Days||Not Available|
|Orkney Shetland||Usually 3 to 5 Working Days||Not Available|
|Scilly||Usually 2 to 3 Working Days||Not Available|
As of 16.08.2021, all VAT and customs duties are paid for when placing the order on the website – you will not be charged extra VAT from your local customs office. The price paid on the website is the final cost of the item(s).
EU Delivery time scale:
Depending on where you live in the EU, will depend on how long the item takes to deliver, we have provided a table below to show the estimated time scales:
|Republic Of Ireland||Usually 3 to 7 Working Days|
|Germany||Usually 5 to 10 Working Days|
|France||Usually 5 to 10 Working Days|
|Italy||Usually 7 to 14 Working Days|
|Spain||Usually 7 to 14 Working Days|
When the item is dispatched, we will send you an email, this will state the courier and the tracking number, if available, these details can be used to track the location of your item.
Please note that the courier may text/email you with updates, these updates are to keep you informed of the current location of the item, e.g. DHL Parcel UK send “At Delivery Location” which means the item is at your local depot.
Day of Delivery:
On the day of delivery, it is important that someone is present, due to the nature and cost of the items, a signature is required.
For information on delivery costs, please view our Delivery Cost page