Cut off time:
All orders placed before 3pm, Monday to Friday (excluding Bank Holidays) will be processed the same working day, if the order is after 3pm, then this will be processed the next working day.
Delivery time scale:
Depending on where you live in the UK, will depend how long the item takes to deliver, we have provided a table below to show the estimated time scales:
|UK Mainland*||Usually 1 to 2 Working Days|
|Scottish Highlands||Usually 2 to 3 Working Days|
|Scottish Western Isles||Usually 3 to 5 Working Days|
|Isle Of Wight||Usually 1 to 2 Working Days|
|Isle Of Man||Usually 2 to 3 Working Days|
|Channel Islands||Usually 3 to 5 Working Days|
|Northern Ireland||Usually 2 to 3 Working Days|
|Orkney Shetland||Usually 3 to 5 Working Days|
|Scilly||Usually 2 to 3 Working Days|
*Deliveries to remote areas, are typically 2 working days.
When the item is dispatched, we will send you an email, this will state the courier and the tracking number, if available, these details can be used to track the location of your item.
Please note that the courier may text/email you with updates, these updates are to keep you informed of the current location of the item, e.g. DHL Parcel UK send “At Delivery Location” which means the item is at the local depot.
Day of Delivery:
On the day of delivery, it is important that someone is present, due to the nature and cost of the items, a signature is required.
For information on delivery costs, please view our Delivery Cost page